Web, Warranty, & Return Policies
**ALL OF RED BARN CUSTOMS PRODUCTS
ARE BUILT FOR OFF ROAD USE ONLY**
DUE TO THE NATURE OF HOW THESE TRUCKS ARE ABUSED THERE IS
Warranty policy:
"NO WARRANTY" ON ANY PART LISTED ON THIS WEB SITE UNLESS
THE INDIVIDUAL PART HAS A PROCLAIMED WARRANTY LISTED
(THERE IS ONLY 3 PARTS IN THIS WEB SITE THAT WE BUILD IN HOUSE 2.5 TON & 5 TON CANNON BALLS,
CUSTOM MODIFIED FLAT FLANGE YOKES.. ARE THE ONLY THAT HAVE THIS WARRANTY)
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Refund policy:
ALL CUSTOM WHEELS ORDERS:
- ALL SALES ARE FINAL (DUE TO THE AMOUNT OF TIME & MATERIAL INVESTED INTO THESE JOBS.
WAIT TIMES ARE JUST A BALL PARK/ESTIMATED TIME TO WAIT ON YOUR WHEELS GETTING BUILT
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ALL CUSTOM BUILT PARTS ORDERS:
ALL SALES ARE FINAL (DUE TO THE AMOUNT OF TIME & MATERIAL INVESTED INTO THESE JOBS
WAIT TIMES ARE JUST A BALL PARK/ESTIMATED TIME TO WAIT ON YOUR PARTS GETTING BUILT
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NON CUSTOM PARTS/ OFF THE SHELF TYPE SALES:
NON CUSTOM PARTS ORDERS MUST BE RETURNED WITHIN 7 BUSINESS DAYS OF RECEIVING PARTS.
THE CUSTOMERS PAY FOR ROUND TRIP SHIPPING OF PARTS.
(THIS INCLUDES SENDING US THE PARTS BACK TO RED BARN CUSTOMS)
AND/OR IF YOU ARE GETTING DIFFERENT PARTS IN RETURN.
UNLESS WE HAVE DISCUSSED THIS AND AGREE ON SAID PARTS
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THERE IS A 30% RESTOCKING FEE APPLIES TO ALL PARTS